Welcome to BuoyFriend.com platform, operated by a company Buoyfriend d.o.o., Trnjanska cesta 45A, 10000 Zagreb – Croatia. BuoyFriend.com is an intermediary platform facilitating booking, reservations, and online payments for mooring buoys. This privacy policy outlines how we collect, use, protect, and share information about our users and customers.

Information Collection:

• Personal Information: We collect personal information when you sign up on our platform, make a booking, or engage in transactions. This information may include your name, email address, contact details, boat specifications, and payment information.
• Usage Data: We collect data about how you interact with our services, which may include dates and times of access, booked services, and payment history.
• Cookies and Tracking: Our platform uses cookies and similar tracking technologies to enhance user experience, and administer the website.

Use of Information:

Your information is used to facilitate the booking and payment process, communicate with you regarding your bookings and transactions, improve our platform and services, comply with legal requirements, and enforce our policies.

Information Sharing:

Concessionaires: We share necessary booking and payment information with the buoy field managers to ensure the provision of the requested services.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and website hosting.

Legal Compliance: We may disclose your information if required by law or in the belief that such action is necessary to comply with legal obligations, protect our rights or property, and ensure users' safety.

Data Security:

We implement various security measures to protect the confidentiality and integrity of your personal information, including encryption, firewalls, and secure socket layer technology.

User Rights:

You have the right to access, correct, or delete your personal information stored on our platform. You can usually do this directly through your account settings or by contacting us.

Changes to This Policy:

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated effective date. We encourage users to review our privacy policy regularly to stay informed.

Contact Us:

If you have any questions about this privacy policy or our data practices, please contact us at policy@buoyfriend.com.